Who this is for
- Homeowners with a burst pipe, leak or no-heat fault
- Landlords needing rapid out-of-hours response for tenants
- Letting agents covering emergency reactive maintenance
- Anyone with a gas smell, flue fault or uncontrolled water leak
Emergency Plumber
24/7 Emergency Plumber & Heating Engineer
24/7 emergency plumbing and heating cover across the Scottish Borders & East Lothian — burst pipes, no-heat call-outs, no-hot-water faults, leaking cylinders and overflowing tanks. The out-of-hours line is answered locally by an engineer, not a national call centre, so you get an honest ETA and a clear first-step over the phone (where to turn the stop-tap, how to drain the system) before we even arrive on site.
Why homeowners choose us
- 24/7 line answered by a real engineer — not a call-centre triage queue.
- Honest ETA based on actual road distance from Kelso, not a vague 'within the hour'.
- Common spares carried on the van — most emergencies sorted on the first visit.
- Phone-side guidance immediately so you can isolate water, gas or electrics safely.
- Out-of-hours pricing published openly — no surprise multipliers on the invoice.
- Follow-up visit the next working day with a written report and fix-vs-replace recommendation.
How it works
Step 1
Call the 24/7 line
Talk to an engineer, not a call handler. Get clear safe-isolation guidance.
Step 2
Honest ETA
Real travel time from Kelso quoted before we leave — no vague promises.
Step 3
Stabilise & stop
Stop the leak, restore safe pressure, isolate any damaged appliance.
Step 4
Written report
Photos, root-cause and a fix-vs-replace recommendation in writing the next day.
Trust & accreditations
- Gas Safe registered — emergency gas isolations performed safely
- Locally answered 24/7 line — talk to an engineer, not a call centre
- Stocked emergency van — most faults sorted on the first visit
- Transparent out-of-hours pricing published in writing on the call
Recent work
Emergency Plumber FAQs
What counts as an emergency?+
Burst pipe, uncontrolled leak, no heating in winter, no hot water, gas smell, flue fault or overflowing tank. Anything that risks property damage, health or safety qualifies for our out-of-hours service.
How much does an emergency call-out cost?+
Out-of-hours call-out plus first hour is fixed — we'll quote it openly on the call before dispatch. Parts and any extended work are quoted in writing before chargeable hours start ticking.
Where do you cover for emergencies?+
All of the Scottish Borders and East Lothian — Kelso, Melrose, Galashiels, Hawick, Jedburgh, Duns, Coldstream, Berwick, Dunbar, North Berwick, Haddington, Musselburgh and the surrounding villages.
Emergency Plumber — towns we cover
Local pages with town-specific notes, postcode coverage and FAQs across the Scottish Borders and East Lothian.
- KelsoTD5
- JedburghTD8
- MelroseTD6
- GalashielsTD1
- SelkirkTD7
- HawickTD9
- PeeblesEH45
- ColdstreamTD12
- DunsTD11
- EarlstonTD4
- LauderTD2
- St BoswellsTD6
- Berwick-upon-TweedTD15
- EyemouthTD14
- HaddingtonEH41
- North BerwickEH39
- DunbarEH42
- TranentEH33
- MusselburghEH21
- PrestonpansEH32
- East LintonEH40
- GullaneEH31
- AberladyEH32
- LongniddryEH32
- GiffordEH41
Get a free, no-obligation quote
Tell us about your project and we'll be in touch — usually the same working day. Or call 07747 002334 24/7.
Get Your Free Quote
Tell us about your project — we'll respond within one working day.