A long-established Scottish Borders business — boiler installations, MCS-certified air source heat pumps, central heating, bathrooms and full servicing & repairs.
Tell us a little about your project and we'll be in touch — usually within the same working day. Need us urgently? Call 07747 002334 any time, day or night.
No-obligation site visit
Transparent, written quote
Covering Scottish Borders & East Lothian
Get Your Free Quote
Tell us about your project — we'll respond within one working day.
What we do
Our Core Services
From new boilers to renewable heat pumps and beautiful bathrooms — quality workmanship for every home across the Borders & East Lothian.
Boiler Installations
New Boiler InstallationBoiler ServicingBoiler Repair
We install all makes of boiler — Vaillant is our preferred manufacturer and we are Vaillant Advanced Installers. Oil, gas and LPG, with manufacturer-backed warranties.
MCS Certified and members of the RECC consumer code. Renewable, low-carbon heating designed and installed for Scottish homes — with Home Energy Scotland Grant support.
All gas work carried out by Gas Safe registered engineers, with full public liability insurance.
5-Star Service
Hundreds of happy homeowners across the Borders and East Lothian — our reputation speaks for itself.
Manufacturer-Backed
Approved installer for leading brands — your install comes with extended manufacturer warranties.
What to Expect Working With Us
No hassle. No hidden fees. Just clear timelines and reliable work.
Step 1
Get in Touch
Call, email or message us about your project.
Step 2
Free Site Visit
We visit your property and provide a detailed, no-obligation quote.
Step 3
Installation
Tidy, on-time work by Gas Safe registered engineers.
Step 4
Aftercare
Ongoing support and servicing to keep things running smoothly.
What Our Customers Say
Real feedback from homeowners across the Borders & East Lothian.
“Fantastic service and top-class job from start to finish.”
“Amazing service! Graham connected a new gas hob in our kitchen. He was reliable and efficient. Really appreciate him doing this job so quickly for us. Highly recommend Graham!”
“I can't thank you enough for coming out and repairing my central heating system at such short notice! You saved us from what would have been a chilly winter!”
“Graham supplied and fitted new radiators in our living and dining rooms — you would never know he had been. Lovely job, very efficient, would highly recommend.”
“Amazing service, very grateful for Graham helping us out with an emergency and thoroughly recommend.”
“Excellent service — arrived at 8am, installed new combi boiler, left at 3pm and would never know any workmen had been here.”
“Able to come out within 24hrs of me contacting him. Arrived early and fixed heating very quickly. Very pleased with the service provided.”
“Top service — wouldn't go anywhere else, does a great job.”
“Good service, arrived as scheduled, friendly and helpful.”
“Installation of dishwasher — good job, professionally carried out.”
“Excellent service from a 1st class tradesperson.”
“Fantastic service and top-class job from start to finish.”
“Amazing service! Graham connected a new gas hob in our kitchen. He was reliable and efficient. Really appreciate him doing this job so quickly for us. Highly recommend Graham!”
“I can't thank you enough for coming out and repairing my central heating system at such short notice! You saved us from what would have been a chilly winter!”
“Graham supplied and fitted new radiators in our living and dining rooms — you would never know he had been. Lovely job, very efficient, would highly recommend.”
“Amazing service, very grateful for Graham helping us out with an emergency and thoroughly recommend.”
“Excellent service — arrived at 8am, installed new combi boiler, left at 3pm and would never know any workmen had been here.”
“Able to come out within 24hrs of me contacting him. Arrived early and fixed heating very quickly. Very pleased with the service provided.”
“Top service — wouldn't go anywhere else, does a great job.”
“Good service, arrived as scheduled, friendly and helpful.”
“Installation of dishwasher — good job, professionally carried out.”
“Excellent service from a 1st class tradesperson.”
Helpful answers
Frequently Asked Questions
Everything homeowners usually want to know before booking — boilers, heat pumps, underfloor heating and bathrooms.
Boiler Installations
How long does a boiler installation take?+
A like-for-like combi swap is usually completed in a single day. A full system upgrade, relocation or conversion (e.g. regular to combi) typically takes 2–3 days. We'll give you a clear timeline in your quote.
How much does a new boiler cost?+
Most domestic boiler installations fall between £2,200 and £4,500 depending on the make, model, controls and any system upgrades. We'll give you a fixed written price after a free site visit — no surprises.
What warranty will I get on my new boiler?+
As Vaillant Advanced Installers we can offer extended manufacturer warranties of up to 12 years on Vaillant boilers. Other brands typically come with 7–10 year warranties.
Do you install all makes of boiler?+
Yes — Vaillant, Worcester Bosch, Ideal, Baxi and more. We'll recommend the best fit for your home, budget and hot water demand.
Will you remove my old boiler?+
Yes. We remove and responsibly dispose of your old boiler and any redundant pipework, and leave the area clean and tidy.
Air Source Heat Pumps
Am I eligible for the £7,500 Home Energy Scotland Grant?+
Most Scottish homeowners installing an air source heat pump qualify for the Home Energy Scotland Grant & Loan, which can cover up to £7,500 (plus an optional interest-free loan). We'll guide you through the application as part of your quote.
Will a heat pump actually keep my home warm in a Scottish winter?+
Yes — modern air source heat pumps are designed to operate efficiently down to around -15°C. We size and design every system specifically for your property and Scottish climate conditions.
Are heat pumps noisy?+
Modern units are very quiet — typically around 40–45 dB at a few metres, similar to a quiet fridge. We'll position the outdoor unit sensibly to minimise any noise.
Do I need to replace my radiators?+
Sometimes. Heat pumps run at lower flow temperatures, so larger radiators or underfloor heating give the best efficiency. We'll assess this during the design and include any upgrades in your quote.
How long does a heat pump installation take?+
Most installations take 3–5 days on site, plus the design and grant paperwork beforehand. We handle the full process, including MCS certification.
Underfloor Heating
Can underfloor heating be retrofitted to an existing home?+
Yes — we install both screed and low-profile overlay systems suitable for existing floors. We'll recommend the best option based on floor build-up and disruption.
Does underfloor heating work with a heat pump?+
It's an ideal pairing. Underfloor heating runs at lower flow temperatures, which is exactly where heat pumps are most efficient.
Can I have underfloor heating in just one room?+
Absolutely — single-room loops (kitchens, bathrooms, extensions) are a popular choice and easily integrated into your existing system.
What flooring can I use over underfloor heating?+
Tile and stone perform best, but engineered wood, vinyl and most carpets (with the right tog rating) all work well. We'll advise on suitable finishes.
How long does underfloor heating take to install?+
A single-room retrofit is typically 1–2 days. Whole-house systems for new builds or extensions usually take 3–5 days, plus screed drying time where applicable.
Bathroom Installations
Do you supply the bathroom or do I buy it?+
Either works — we can supply the full suite, tiles and fittings through our trade suppliers (often at better prices), or fit a bathroom you've sourced yourself.
How long does a full bathroom installation take?+
A typical full bathroom refit takes 7–10 working days from strip-out to finish, including tiling. Wet rooms and en-suites may take a little longer depending on complexity.
Will I be without a bathroom the whole time?+
If it's your only bathroom we'll plan the schedule to minimise downtime — typically you'll have water and a working WC most evenings.
Do you handle the tiling, electrics and plastering too?+
Yes — we project-manage the whole job with our trusted trades, so you only ever deal with one team from start to finish.
Can you design the bathroom for me?+
Yes — we'll help with layout, suite selection and finishes as part of the quote, with no obligation to proceed.
Still have a question?
We're happy to help — call our 24/7 line or request a free quote and we'll be in touch the same working day.