Toilet Installation and Toilet Repair
Most toilet problems are repairable: a toilet that keeps running usually has a worn flush valve seal or a fill valve that will not shut off, and a wobbling pan usually needs refixing and resealing. When a toilet is cracked, dated or simply not working for you, we can replace just the toilet without touching the rest of the bathroom, or fit a wall-hung toilet as part of wider bathroom work.
Why your toilet keeps running
A running toilet wastes a surprising amount of water and can be heard trickling into the pan long after a flush. There are two usual causes. Either the flush valve seal at the bottom of the cistern is worn and lets water leak through, or the fill valve does not shut off at the right level and water runs down the overflow. Our guide to dripping taps and running toilets explains how to tell which.
Both are straightforward to fix. We replace the worn seal or the whole valve, set the water level correctly and check the flush works properly before we leave.
Other common toilet repairs
- Weak or partial flush, often a flush valve or button mechanism fault
- Slow-filling cistern, usually a blocked or worn fill valve
- Water on the floor around the pan, from a failed pan connector or seal
- A pan that rocks or moves, which needs refixing and resealing
- A leaking cistern-to-pan joint on a close-coupled toilet
Replacing just the toilet
You do not need a new bathroom to get a new toilet. We remove the old one, check the soil pipe connection and the water supply, fit the new toilet with a new pan connector and isolation valve, and seal it neatly to the floor. Before choosing, it helps to measure the distance from the wall to the centre of the soil pipe, as this affects which models will fit.
- Close-coupled: cistern sits directly on the pan; the most common choice
- Back-to-wall: pan sits against the wall with the cistern hidden in furniture or boxing
- Wall-hung: pan fixed to a concealed frame, usually fitted as part of bathroom work
Wall-hung toilets and bathroom work
A wall-hung toilet needs a strong concealed frame built into a stud wall or boxing, which is why we usually fit them as part of a bathroom installation rather than as a standalone swap. The result is easier cleaning underneath and a more streamlined look. See our bathroom installations page if you are planning a full refit.
If your taps or shower lose pressure whenever the toilet flushes, the cause is usually in the supply rather than the toilet. Our guide to taps losing pressure when the toilet flushes covers the likely reasons. For other small jobs, see plumbing repairs.
We cover Kelso, the Scottish Borders and East Lothian.
Toilet Repair and Installation questions
Why does my toilet keep running?
Usually because the flush valve seal is worn, letting water leak into the pan, or the fill valve is not shutting off and water runs down the overflow. Both can be repaired.
Can you replace just the toilet without a new bathroom?
Yes. We remove the old toilet and fit the new one with a new pan connector and isolation valve, without disturbing the rest of the room.
How long does fitting a new toilet take?
A straightforward replacement is usually done in a single visit. Wall-hung toilets take longer because of the frame and boxing, and are normally part of bathroom work.
Do you fit toilets I have bought myself?
Yes. Send us the model details first so we can check it suits your soil pipe position.
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